Legal
Terms of Use
These terms cover using HaveFun, the app at app.havefundex.com, the iPhone app and the Chrome extension, and buying HaveFun Pro. HaveFun is run by GLHF (Pty) Ltd, a company registered in South Africa. By creating an account you agree to them.
The short version. Pro renews automatically until you cancel. Cancel any time and you keep Pro until the end of what you have paid for. If you change your mind within 7 days of first subscribing on the web, we refund you in full.
Your account
You need an account to save a collection, use the marketplace or buy Pro. Keep your sign-in details to yourself; you are responsible for what is done with your account. HaveFun is not meant for children under 13. You can delete your account at any time from inside the app, under Profile.
HaveFun Pro
HaveFun is free to use, with a monthly scan allowance. Pro adds a larger scan allowance, price and stock alerts, the Chrome extension, pack scanning, more portfolios, sets of your own and a longer price history. What Pro includes is described on the Go Pro screen at the time you subscribe. Scan allowances are monthly and do not carry over.
Pro belongs to your account, not to a device: however you pay for it, it is unlocked wherever you sign in.
Subscribing on the web
- Billing. Web subscriptions are billed in South African rand to your card, or to the card behind your Apple Pay, by Paystack, our payment provider. HaveFun never sees your card details. The price, and whether it is monthly or yearly, is shown before you pay.
- Automatic renewal. Your subscription renews automatically at the end of each month or year, and your card is charged the plan's price at that time, until you cancel. If the price changes, we will tell you before it applies to you, and you can cancel before it does.
- Cancelling. Cancel any time in Settings › Billing › Manage subscription. Cancelling stops the next renewal; you keep Pro until the end of the period you have paid for. Deleting your account cancels your subscription too.
- Failed payments. If a renewal cannot be charged, Paystack tries again for a few days. If it still cannot be charged, Pro ends.
- Refunds. You may cancel within 7 days of first subscribing and get a full refund, email [email protected]. After that, payments for a period that has started are not refunded, except where the law requires it. Nothing here takes away rights you have under the Consumer Protection Act or the Electronic Communications and Transactions Act.
Subscribing in the iPhone app
Subscriptions bought in the iPhone app are sold and billed by Apple, and Apple's Licensed Application End User License Agreement applies to them. Manage or cancel them in your iPhone's Settings › your name › Subscriptions; refunds are handled by Apple.
Prices and scans
Card identifications and prices come from automated reading and from third-party sources. They are estimates to help you, not valuations, and they can be wrong. Please check before you rely on them to buy, sell or insure anything.
The marketplace
The marketplace lets collectors list cards and agree prices with each other. When you buy or sell, the deal is between you and the other collector: HaveFun is not a party to it and does not hold the money. Describe cards honestly, do not list counterfeits, and pay and send what you agreed. We may remove listings and suspend accounts that break these rules, and you can block and report other collectors from inside the app.
Auctions
Some listings are auctions. Whoever lists something, a private collector or a shop, sells it on their own account: the item is theirs and the sale is between them and the winning bidder. HaveFun provides the place where the auction runs and does not sell the item. Bidding is free.
How an auction runs. The seller sets a starting price (at least R50), how long it runs (1, 3, 5 or 7 days) and, if they want one, a reserve price. Each bid must beat the current bid by at least R10 under R500, R50 from R500 to R1,999, and R100 from R2,000. Bids are whole rand. A bid cannot be withdrawn or changed. Bids are public, so everyone can see who bid and how much. The seller cannot bid on their own auction, directly or through anyone else.
The reserve. A reserve is a lowest price the seller will accept. It is kept hidden; bidders only see whether it has been met. An auction with a reserve is subject to it: if the highest bid is below the reserve when the auction ends, nobody wins and there is no sale.
The closing time. If somebody bids in the last minute, the clock goes back to one minute, and keeps doing so every time, until nobody bids again. That is when the auction ends. The highest bid at that moment wins, if the reserve was met. The clock shown in the app is the server's.
Winning and paying. The winner has 24 hours to pay. They pay the winning bid plus the HaveFun fee and the courier cost, all shown before they pay, through the same protected payment as a Buy Now sale. HaveFun does not hold your money: the payment provider does, and releases it to the seller once the deal is complete. Nobody can message or make an offer on an auction until it is paid; after payment the normal chat with the seller opens.
A bid is a promise to buy. Bidding commits you to buy if you win. Winning and not paying within 24 hours earns a strike. The first is a warning, the second stops you bidding for 30 days, and the third bans you from auctions for good. Strikes do not expire. If the winner does not pay, the auction is offered to the next highest bidders, one at a time and up to three, each with 24 hours, at their own highest bid. They can say no thanks without a strike.
No cooling-off. The law does not give a right to cancel or return something bought at an auction because you changed your mind. A seller cannot cancel or change a live auction. Describe the item honestly: a listing that does not match what arrives can be reported, and HaveFun may remove it and suspend the account.
Records. We keep a record of every auction, its terms, every bid and its result for at least three years, even if the listing or an account is later deleted, because the law expects it.
Buying from shops
HaveFun shows cards and sealed product that South African shops have for sale and links you to the shop to buy. When you check out you are buying from that shop, not from HaveFun: the shop takes the payment, sends the order and deals with returns. HaveFun takes no cut and is not part of the sale.
Shop listings are read automatically from each shop's own website, so the card, its printing (normal, reverse holofoil or holofoil), its condition, the price and whether it is in stock can be wrong or out of date. Before you pay, check your cart and your order on the shop's own checkout and make sure each card, printing and condition is the one you meant to buy. HaveFun does not take responsibility for an order that is not what you expected.
Using HaveFun fairly
Please do not misuse the service: no harassment, no fraud, no attempts to get around scan allowances or other limits, no scraping, and no interfering with how the app runs. We may suspend or close accounts that do.
Your content
Your photos, listings and messages stay yours. You give us permission to store them and show them in the app as the features need, a listing to other collectors, a message to the person you sent it to.
Pokémon and the card names and images shown in the app belong to their owners. HaveFun is not affiliated with or endorsed by Nintendo, The Pokémon Company or Game Freak.
Liability
We work to keep HaveFun running and accurate, but we cannot promise it will always be available or error-free. HaveFun is also not responsible for the quality, condition, authenticity or printing of any card or product listed or sold through it, whether by a shop or by another collector. As far as the law allows, GLHF (Pty) Ltd is not liable for indirect losses, and our total liability to you is limited to what you paid us in the 12 months before the claim. This does not limit anything the law does not allow us to limit.
Changes
If these terms change, the date at the top changes with it. Material changes will be announced in the app before they take effect.
Law
These terms are governed by the laws of South Africa.
Contact
GLHF (Pty) Ltd, 9 Merritt Avenue, Durban, 4126, South Africa · [email protected]